![]() ![]() If the blank screen reappears after the reboot, reset the device. If your Vivint control panel screen is blank, reboot the panel. How to Fix Vivint Thermostat Connectivity Issues.How to Fix Vivint Smart Lock Offline Issues.But if the blank screen reappears after you’ve reset the device, contact Vivint Support. Resetting the control panel should remove the blank screen. Wait 15 minutes for the control panel to turn on.Now, plug the panel’s transformer back into the power outlet.Reinsert the screw at the top of the control panel.Re-mount the control panel onto the backplate and gently push the control panel until you hear a snap. ![]() Then, reconnect the battery to the panel. The battery is the large rectangular box at the back of the panel. Disconnect the battery from the panel by removing the wire attached to it.Ensure you hold it tightly to prevent it from slipping off your hands. Now, hold the panel on its left and right sides and carefully pull the device from its backplate.Remove the screw at the top of the panel.Next, unplug the transformer for the panel from your power outlet. Then slide down the X icon to disarm the system. Here’s how to reset your Vivint Control Panel: If the blank screen on your control panel doesn’t disappear after a reboot, you’ll need to reset the device. Your panel should reboot now, and the blank screen may disappear.īut if you still see the blank screen on the control panel after you’ve rebooted the device, try the next step. The system will ask you if you’re sure you want to reboot the panel.Tap the panel you want to power cycle.If you have more than one panel, you’ll see several panels on the Displays page.Click on the Menu icon (3 dots) at the bottom of the screen.Enter your PIN. This should take you to the home screen.Tap the screen and slide the X icon down to disarm the device.This should remove the blank screen from the control panel.įollow these steps to power cycle your Vivint Control Panel: If your Vivint Control Panel has gone blank, start your troubleshooting by power cycling the device. Here are some tips to help you troubleshoot blank screen issues with your Vivint Control Panel: Power Cycle Your Control Panel Your Vivint Control Panel screen has suddenly gone blank, and you’re not sure what to do? Keep reading to see what you can do to fix this issue. ![]()
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